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FAQ

What is the smell and how can I get rid of it?

Initially, new Kuul® evaporative media may emit a slight scent or odor. This typically dissipates quickly, but, to accelerate the process, you can flush the evaporative media with water before using. While the evaporative cooling system is off, run water over the evaporative media, changing the water until the odor dissipates. Please refer to the Maintenance Guide for additional information.