Kuul evaporative media has a one year from date of purchase warranty. No warranty is available on 2″ depth Kuul media. For additional information, please review the Kuul Limited Warranty Statement located on our Literature resources page.
Read MoreWith proper maintenance and water quality, Kuul evaporative media will typically last 5 years or more. For further information on maintenance routines and water quality, please refer to Kuul Best Practices found on our Literature resources page.
Read MorePlease review the directional label located on the side of the evaporative media. This label will ensure you install the product facing the correct direction. Media without a directional label is designed to be installed in any vertical manner. For additional information, please review our Kuul Installation Instructions.
Read MoreDuraPro is a coating offered for Vitality and our standard Control series media. It extends the life of the evaporative media and allows for easier cleaning. The dark color of DuraPro coating prevents light from entering the media and reduces the growth of algae.
Read MoreYou should avoid using reverse osmosis or deionized water. For additional information on media, please see the Maintenance Guide or give us a call.
Read MoreA soft bristled brush is recommend to remove heavy debris. Additional information and cleaning steps are found in the Maintenance Guide.
Read MoreDisinfectants used at low and safe concentrations per manufacturer guidelines (ex: chlorine at 1-2 ppm can be a disinfectant). For additional information on the recommended cleaning agents for various media sizes, please refer to the Maintenance Guide.
Read MoreWe recommend media to be regularly cleaned once a month following the guidelines found in the Maintenance Guide. The cleaning frequency may be altered based on the application and water quality. Please refer to the Maintenance Guide or give us a call to review.
Read MoreInitially, new Kuul® evaporative media may emit a slight scent or odor. This typically dissipates quickly, but, to accelerate the process, you can flush the evaporative media with water before using. While the evaporative cooling system is off, run water over the evaporative media, changing the water until the odor dissipates. Please refer to the…
Read MoreWe recommend keeping on and off cycles to a minimum and the media allowed to dry completely once every 24 hours. Please refer to the Maintenance Guide for additional information.
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