Kuul Vitality, Kuul Evolution, and Kuul Control evaporative media have a one year from date of purchase warranty. No warranty is available on 2″ depth Kuul media. Portacool Product Replacement media comes with the following warranties: Cyclone Series – 1 Year Jetstream Series – 3 Years Hazardous Location Series – 3 Years Hurricane (discontinued) Series…
Read MoreWith proper maintenance and water quality, Kuul evaporative media will typically last 5 years or more. For further information on maintenance routines and water quality, please refer to Kuul Best Practices found on our Literature resources page.
Read MoreYes. To receive your maximum ‘Kuul Effect,’ you’ll need to refer to the directional label on each piece of media. The label will show which end should be pointing upward and which side should face forward based on the direction of your airflow. For additional information, please review our Kuul Installation Instructions, or contact our…
Read MoreDuraPro coating offers a superior level of durability to your evaporative media. It can help extend the life of the media and allows for easier cleaning with less damage to the outward facing edge. DuraPro’s dark colored coating prevents light from entering the media and reduces the growth of algae. This technology can be added…
Read MoreYou should avoid using reverse osmosis or deionized water. For additional information on media, please see the Maintenance Guide or give us a call.
Read MoreA soft bristled brush is recommended to remove heavy debris. Additional information and cleaning steps are found in the Maintenance Guide.
Read MoreDisinfectants used at low and safe concentrations per manufacturer guidelines (ex: chlorine at 1-2 ppm can be a disinfectant). For additional information on the recommended cleaning agents for various media sizes, please refer to the Maintenance Guide.
Read MoreWe recommend media to be regularly cleaned once a month following the guidelines found in the Maintenance Guide. The cleaning frequency may be altered based on the application and water quality. Please refer to the Maintenance Guide or give us a call to review.
Read MoreInitially, new Kuul® evaporative media may emit a slight scent or odor. This typically dissipates quickly, but, to accelerate the process, you can flush the evaporative media with water before using. While the evaporative cooling system is off, run water over the evaporative media, changing the water until the odor dissipates. Please refer to the…
Read MoreWe recommend keeping on and off cycles to a minimum and the media allowed to dry completely once every 24 hours. Please refer to the Maintenance Guide for additional information.
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